pbaje Terms & Conditions — Know Your Rights Before You Play

By accessing, browsing, or using any part of the pbaje platform — including its website, mobile interface, betting markets, casino games, and payment services — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms constitute the entire agreement between the Player and pbaje with respect to the use of the platform and supersede all prior communications, representations, and agreements, whether written or oral, relating to the same subject matter.

pbaje reserves the right, at its sole discretion, to modify, update, or replace any part of these Terms at any time. The most current version will always be accessible at pbaje.io/terms-conditions. Continued use of the platform following the posting of revised Terms constitutes your binding acceptance of those changes.

Access to and use of pbaje is restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. pbaje strictly enforces the 21+ age restriction and reserves the right to request proof of age from any registered player at any time.
• You are accessing the platform as an individual in your own personal capacity, and not on behalf of any corporate entity, business, or third party.
• You are not a resident of, or accessing pbaje from, any jurisdiction in which online gambling is prohibited by applicable law.
• You have not previously had a pbaje account closed, suspended, or terminated for a breach of these Terms.
• You are not an employee, contractor, agent, director, or officer of pbaje, nor an immediate family member of any such person.
• You are acting on your own behalf and are not participating in a professional or syndicated betting capacity that violates pbaje's betting rules as set out in Section 6.

pbaje reserves the right to verify eligibility at any point during the player relationship. Where eligibility cannot be confirmed to pbaje's reasonable satisfaction, pbaje may suspend or permanently close the account and withhold any funds pending investigation.

To access the full range of pbaje services, you must register for a player account. Registration requires you to provide accurate, complete, and current information including your full legal name, date of birth, valid mobile number, and preferred payment method. pbaje is entitled to rely on the information you provide, and any inaccuracy may result in account suspension.

One Account Per Player: Each individual may maintain only one registered account on pbaje. The creation of multiple accounts — whether under the same or different identities — is strictly prohibited. Where duplicate accounts are identified, pbaje will close all but the oldest verified account and may confiscate balances associated with any duplicate account.

Account Security: You are fully responsible for safeguarding your pbaje login credentials, including your username and password. You must not share your credentials with any third party. pbaje will not be liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to maintain adequate credential security. You must notify pbaje immediately at [email protected] if you suspect any unauthorised access to your account.

Know Your Customer (KYC) Verification: pbaje may, at any time and at its sole discretion, require you to complete identity verification by providing one or more of the following: a copy of a valid national identity document, proof of address dated within the last three months, and confirmation of your payment method ownership. Failure to complete KYC verification within the timeframe specified by pbaje may result in account restriction or closure.

All monetary transactions on pbaje are conducted exclusively in Bangladeshi Taka (BDT). pbaje does not currently support transactions in any other currency. The following rules apply to all deposits and withdrawals:

• The minimum deposit amount is ৳200. The maximum single deposit amount may vary by payment method and is displayed at the time of transaction.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other channels as made available from time to time on the pbaje deposit page.
• Deposits are generally credited to the player account within minutes of confirmation from the payment provider. pbaje is not responsible for delays caused by the payment provider's own processing infrastructure.
• The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment channel used for the most recent deposit, subject to verification requirements.
• pbaje reserves the right to apply a standard withdrawal processing period of up to 24 hours for accounts that have not completed KYC verification. Verified accounts typically receive withdrawals within minutes.
• Deposits made but not wagered at least once in full may be subject to a processing fee at the time of withdrawal. This condition exists to prevent pbaje's payment infrastructure from being used for currency transfer purposes unrelated to gaming.
• pbaje will not process withdrawal requests to third-party payment accounts. Funds may only be returned to a payment method registered in the same name as the player account.

pbaje does not charge deposit fees. Transaction charges, if any, imposed by the player's mobile banking provider are the sole responsibility of the player and are entirely outside pbaje's control.

pbaje may from time to time offer bonuses, free bets, enhanced odds promotions, deposit matches, cashback offers, and other incentives to eligible players. All such promotions are subject to individual promotional terms, which will be published alongside the promotion and are incorporated into these Terms by reference.

Wagering Requirements: Bonus funds are subject to wagering requirements unless explicitly stated otherwise. A wagering requirement means you must wager the bonus amount (or, where specified, the bonus plus deposit amount) a defined number of times before the resulting funds become eligible for withdrawal. The applicable multiplier for each promotion is stated in its individual terms.

• Only one bonus may be active on a player account at any given time unless otherwise stated in promotional terms.
• Bonuses are non-transferable and have no cash value prior to completion of wagering requirements.
• pbaje reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice where circumstances require it — for example, in the event of a technical error or where a promotion has been misused.
• Any attempt to abuse pbaje's bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, or coordinating with other players to exploit promotional offers — will result in immediate account suspension and forfeiture of all bonus-derived funds.
• Bonus funds must be used within the validity period stated in the promotion. Expired bonus funds are automatically removed from the player account without compensation.

All bets placed on pbaje are subject to the specific rules applicable to the relevant sport, market, or casino game. These rules are made available within each game or market interface and should be reviewed before placing any wager. The following general betting rules apply across all pbaje products:

• A bet is not valid until it has been confirmed by pbaje's system and a bet reference number has been issued. A bet confirmation will be displayed on screen and recorded in your account bet history.
• pbaje reserves the right to void any bet placed at odds that were displayed in error due to a technical fault, data feed error, or human error. Where a bet is voided, the staked amount will be returned to the player's account in full.
• In-play (live) bets are accepted subject to availability. pbaje does not guarantee continuous availability of in-play betting markets and may suspend live markets at any time without notice.
• Bet settlement will follow the official result declared by the relevant governing body — for cricket, this means the result confirmed by the International Cricket Council (ICC), Bangladesh Cricket Board (BCB), or the relevant tournament organiser.
• Minimum and maximum bet limits apply to all markets and are displayed within each market. pbaje reserves the right to apply individual player bet limits at its discretion.
• pbaje does not accept bets placed using automated software, bots, scripts, or any form of artificial intelligence. Any account found to be using such tools will be permanently banned without notice and all associated funds will be withheld pending investigation.

The following activities are strictly prohibited on pbaje and may result in immediate account suspension, permanent ban, and reporting to relevant authorities where required by law:

• Using pbaje for any money laundering activity or to deposit, transfer, or withdraw funds that are the proceeds of criminal conduct.
• Collusion with other players to manipulate the outcome of any betting market or casino game.
• Using or attempting to use exploits, bugs, glitches, or technical vulnerabilities in the pbaje platform to gain an unfair financial advantage.
• Accessing pbaje using a VPN, proxy, or any other technology designed to conceal your true geographic location or identity.
• Creating or using an account on behalf of another person, or allowing a third party to use your pbaje account.
• Making any false, misleading, or fraudulent statement to pbaje's customer support team or during the KYC verification process.
• Engaging in any conduct that disrupts, damages, or impairs the pbaje platform or the experience of other players.
• Attempting to register or use pbaje if you are under the age of 21, or knowingly providing false date-of-birth information during registration.

Where pbaje identifies prohibited conduct, it reserves the right to freeze the relevant account, withhold all funds pending investigation, report the matter to appropriate regulatory or law-enforcement authorities, and pursue any other legal remedies available to it.

pbaje is committed to promoting responsible gambling and takes the welfare of its players seriously. pbaje recognises that gambling can become harmful for some individuals, and provides the following tools to all registered players free of charge:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. These limits take effect immediately upon being set and can only be decreased in real time; any increase request is subject to a 72-hour cooling-off period.
• Loss Limits: Players may set limits on the maximum amount they are willing to lose within a defined period. Loss limits are enforced at the platform level.
• Session Time Reminders: Players may enable session duration reminders that will display a notification after a configurable period of continuous play.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent exclusion by contacting pbaje support at [email protected]. Self-exclusion takes effect within 24 hours of the request being confirmed.
• pbaje will not reverse a self-exclusion during the selected exclusion period under any circumstances.

If you believe your gambling may be causing harm, please visit our dedicated Responsible Gaming page for further guidance, self-assessment tools, and details of external support organisations. pbaje fully endorses the principle that gambling must remain entertainment and never become a source of financial or emotional distress.

All content on the pbaje platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and layout — is the property of pbaje or its content licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pbaje platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the pbaje platform without express prior written consent from pbaje.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios and is licensed to pbaje for display on the platform. Players may not reproduce or distribute such content in any form.

To the fullest extent permitted by applicable law, pbaje shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of, or inability to use, the pbaje platform, including damages for loss of profits, loss of data, loss of goodwill, service interruptions, or computer damage.

pbaje does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance, third-party infrastructure failures, and events outside pbaje's reasonable control may temporarily affect platform availability. pbaje will make reasonable efforts to restore service as quickly as possible but cannot guarantee specific uptime levels.

In no event shall pbaje's total aggregate liability to any player, whether in contract, tort, or otherwise, exceed the total amount deposited by that player to their pbaje account during the twelve-month period immediately preceding the event giving rise to the claim.

pbaje collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at pbaje.io/privacy-policy. By registering for and using pbaje, you consent to the collection and processing of your personal data as described in that policy.

pbaje employs 256-bit SSL encryption across all data transmissions between the player's device and the pbaje platform. Player financial data and payment credentials are never stored on pbaje's servers in plain text. All sensitive information is handled in accordance with industry-standard security protocols.

pbaje will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their independent marketing purposes. Data may be shared with regulated payment processors, KYC verification service providers, and relevant authorities as required by law or these Terms.

pbaje reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material in nature — meaning they substantially affect player rights, payment procedures, or account closure rules — pbaje will endeavour to provide at least 7 days' prior notice to registered players via the email address or mobile number associated with their account.

Minor amendments — including corrections to typographical errors, clarifications of existing clauses, and updates necessitated by changes in applicable law — may be made without advance notice and will take effect upon publication on this page. The "Last Updated" date at the top of this document will be revised accordingly.

If you do not agree with any amendment to these Terms, you must cease using pbaje and may request closure of your account and withdrawal of your remaining balance by contacting [email protected] before the amendment's effective date.

These Terms & Conditions and all matters arising out of or in connection with your use of pbaje shall be governed by and construed in accordance with applicable law. pbaje operates as a platform providing online entertainment services and is committed to fair, transparent dispute resolution.

In the event of a dispute between you and pbaje, you should in the first instance contact pbaje's customer support team at [email protected], providing full details of your complaint, your account username, and the relevant transaction or bet reference numbers. pbaje's support team will acknowledge your complaint within 48 hours and aim to provide a substantive response within 10 business days.

Where a complaint cannot be resolved through pbaje's internal complaints procedure, the parties agree to attempt to resolve the matter through good-faith negotiation before pursuing any formal legal process. Nothing in this clause limits your statutory rights as a consumer.

If you have any questions, concerns, or complaints relating to these Terms & Conditions, pbaje's services, or your player account, please contact the pbaje support team using the details below. All contact details are provided for reference only — please note that the email address below is plain text and must be typed into your email client manually.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Platform: pbaje.io
• Market: Bangladesh

pbaje aims to respond to all queries within 24 hours. For account-specific enquiries, please have your registered mobile number and account username ready to assist the support team in locating your account quickly.